Complaints Procedure

Complaints Procedure

Qbic Internet Solutions prides itself on our service and customer support. However, If you are unhappy with any of our services your first contact should be made with either our sales team ( or our support team (, depending on the nature of your complaint.

If you feel that you have not received a satisfactory response from our sales and support teams, you may send your complaint by email to where a manager will be happy to assist you. You should expect to receive a response to your complaint within 48 hours of a manager receiving your correspondence.


By signing up or purchasing any of our services you agree to be bound by all Qbic Internet Solutions terms and conditions.

Qbic Internet Solutions reserves the right to revise, amend, or modify these Terms and Conditions, and any of our other policies and agreements at any time and in any manner. Any changes we be posted on our website so please check this regularly.

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