Customer Service

Customer Service

Our office hours are Mon - Fri 9:00am to 5:00pm. Our sales team can be contacted during office hours on 0330 311 2895 or by sending an email to

Qbic Internet Solutions will endeavor to provide a continuous high quality service. If you experience problems with your service and require technical support you should visit our members area at Should you fail to find a resolution to your problem in our knowledge base you can submit a ticket to our support team. Alternatively you can email Please always include your account username and domain name in all correspondence.

We do not charge any fee for support. Unfortunately we do not offer telephone technical support.

We aim to respond within 24 hours but technical support is generally much quicker.


By signing up or purchasing any of our services you agree to be bound by all Qbic Internet Solutions terms and conditions.

Qbic Internet Solutions reserves the right to revise, amend, or modify these Terms and Conditions, and any of our other policies and agreements at any time and in any manner. Any changes we be posted on our website so please check this regularly.

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