When i try to send emails i get an error message. Why?

If you are using our SMTP servers to send your emails please ensure you are authenticating the SMTP with your mailbox username and password. This option is usually under an option similar to 'My outgoing server requires authentication' within your mail client (Outlook, Outlook Express, etc).
  • 180 Users Found This Useful
Was this answer helpful?

Related Articles

Do you offer SPAM filtering?

Yes. SPAM filtering is enabled for all accounts by default and marks the subject of emails with...

Can i 'whitelist' senders to prevent them from being filtered by Spam protection?

Yes. You can add email addresses or domain to your mailbox 'Trusted Senders' list. This will mean...

Do you offer a webmail facility?

Yes. You can access your mailbox online via webmail at any time. To access webmail please visit...

How do I change my mailbox password?

To change your mailbox password please follow the instructions below:-Log in to the hosting...

Do you offer email virus protection?

Our mail server virus scanning facility protects your mailbox from unwanted and damaging viruses....